Frequently asked questions or things you should know!

Q: Do you take walk-ins?
A: We are appointment only, but we do try our best to accommodate walk-ins for tattoos and piercings. Please either call ahead or send the shop number a text to check for same-day availability. Small, straightforward designs are best suited for walk-ins. Larger, more detailed designs require an appointment.

Q: Why do I have to email the artist? I just want to schedule the tattoo appointment.
A: The point of emailing is to first and foremost, make sure that you are paired with an artist that will be best fit for the style of tattoo that you want. Second, we need to know: what you want, how large, where you want it, black and grey or color (since all of these things determine length of time), so we know how long it will take so we may find an opening in their schedule that can accommodate. We can’t squeeze a portrait into a 1 hour opening in someone’s day. Once you receive a response with the time frame specifically, you may call the shop to schedule. We do not schedule or give availability via email.

Q: Can I stop in to check out the shop or inquire about an appointment?
A: You are always welcome to come check out our studio. If you would like to speak to an artist, please schedule a consultation appointment.

Q: Can I get a price estimate over the phone or text?
A: Price estimates are not provided over the phone. You may stop in or text the shop and our receptionists can give a general idea of how long a design may take, but keep in mind that if the design is vague and just an idea without imagery, the guesstimate can vary by artist since we all have different styles. A straightforward design (ie: symbol, lettering, etc) will be the same amount of time for each of us.

Q: Do you offer consultations? Do they cost anything?
A: Your first consult is free. This is a designated time to come in and speak with the artist of your choice about the design, placement, size, and price estimation of your tattoo. This can also be done over e-mail with your artist. Please have a general idea of what you would like to have done. You do not necessarily need photo references, although we do welcome them. We will work with you to bring your vision to life.

Q: Do I need to put a deposit down to make an appointment?
A: Appointments are not made without a deposit. Deposits are non-refundable and non-transferable (a deposit cannot be reallocated to a different artist or given to another person of your choosing). Less than 24 hours notice of rescheduling will result in the loss of your deposit. Canceling an appointment will also result in the loss of your deposit.

Q: How long will my deposit be good for?
A: Deposits are active for 12 weeks from the original date of the tattoo appointment or drawing check, whichever is first.

Q: Will I receive a drawing or sketch of my tattoo before my appointment?
A: We generally do not send sketches or designs prior to your appointment. If you would like to see your design beforehand, please call the studio and schedule a “drawing check appointment”. We are more than happy to provide a mock-up/line drawing in person by appointment if requested with ample notice.

Q: I forgot my appointment date/time! What should I do?
A: You may call/text the shop during business hours and they will have your appointment on file. We also send text reminders, so make sure the number you have on file with us is up-to-date.

Q: What is your pricing?
A: The studio minimum is $80. Our hourly rate is $170. Appointments of three hours or more require a $170 deposit. All prices are based on time, and we do not guess and charge as such. If it takes 30 minutes, the cost will reflect accordingly (ie: $85 + tax) 90 minutes (ie: $255 + tax) etc. The time estimate given to you by your artist can help you determine how much your tattoo will cost, roughly.

Q: Do you do full/half-day rates?
A: Artists may offer full-day flat rates. Please inquire with your chosen artist about their individual day rate. A $250 deposit is required for full-day sessions.

Q: Do you offer touch-ups?
A: Touching up a tattoo that we have done is completely free within 8 weeks of your first appointment by the original artist. Touching up another artist’s design is possible, but you will be charged according to time. There are exclusions: Hands, feet, face, and neck. We charge a higher minimum for these aforementioned areas because we expect a necessary touch-up. This higher rate includes the touch-up and costs less in the end. You may forego this touch-up included rate, but we will charge a fee if/when it needs touching up. *Touch-ups will require a deposit and will be the shop minimum IF outside of the 8-week window. If a touch-up is canceled within short notice (less than 24 hours prior) and/or rescheduled 2 times, a studio minimum cost will be needed with a deposit*

Q: My tattoo seems faded, what should I do?
A: Sometimes just a little lotion or moisturizer will brighten your tattoo. If your tattoo looks faded within the first few weeks of getting it, please wait until it is completely healed before inquiring for a touch-up. If fading or loss of pigment is due to your negligence, then we will incur a fee for fixing it. Thick scabs are a prime example of negligence. A thin sunburn-like peeling should occur, scabs should not. Scabs form because the area is not being washed and conditioned regularly. Washing and moisturizing need to be performed before it gets dry, not after. Be proactive! Not treating your tattoo properly can lead to infection; it will stay an open wound longer, which will prolong the formation of new skin cells which are your barrier against contaminants.

Q: I’m having a hard time getting through to the front desk, what do I do?
A: Our hours of operation don’t always coincide with when we have reception help. We have two phone lines, so if you call and you cannot get through, we may be on both. Feel free to text us as we check it frequently and will reach back out.

Q: I sent a message to the shop's Instagram and didn’t get a reply.
A: We very rarely check our DM’s on Instagram. The best way to get in contact with us is to call or text the shop or reach out to an artist directly. Please refer to the artist’s preferred method of contact listed on their Instagram page.

Q: I saw my design in person but want to make changes, what’s next?
A: Small changes are fine as long as they don’t require a significant amount of time for your artist to re-draw during your appointment time. If you arrive to your appointment and have made significant changes to your design requiring augmentation, we reserve the right to reschedule your appointment and require another deposit. Please do not wait until the evening prior to your appointment or the same day to send us what we need. This does not allow us enough time to prepare for you.

Q: I have a sunburn, can I still get tattooed?
A: Unfortunately not. If you are sunburned or sick, please know that you will need to reschedule. We know emergencies arise and we do our best to be understanding. 

Q: I had to reschedule a few times, what can I expect?
A: Please familiarize yourself with your individual artist’s deposit cancelation/rescheduling policies. Rescheduling two or more times may result in a loss of your deposit, even if 24 hours notice is given.

Q: I reached out to an artist and they haven’t gotten back to me, what do I do?
A: Our artists have a usual response time of a week to two weeks. We try to make sure we answer everyone in a timely manner. Please be patient! Also please make sure you are following your artist on Instagram to ensure that their books are open.

Q: Do you tattoo minors?
A: Some artists will work with minors aged 16-17 with parental consent. Our piercer will perform a service on a minor from age 14-17 with parental consent. They will not tattoo visible areas such as hands/neck/forearms/face/etc. Please check with your artist directly if they will tattoo a minor. Please check our MINORS page for what you will need to bring with you.

Q: What type of Identification do I need to bring with me to my appointment?
A: We accept valid drivers licenses as well as a state issued ID and/or passport. Please make sure they are not expired. Additionally, we are not allowed to accept Military ID.

Q: Do you do cover-ups?
A: Our artists take cover-up requests on a case-by-case basis. The tattoo you’d like to cover needs to be seen before we can make any determination. Please contact your artist directly to inquire about a cover up. Be sure to include clear photos of your existing tattoo and a general idea of what you would like to cover it with. We can assist you in making a cover-up idea work but we cannot choose the content for your cover-up. *Please note that if you have an appointment for a tattoo and do not inform us that it will be covering an existing tattoo, we will have to reschedule you for a different day*.

Q: I hate my tattoo and don’t know what to cover it with, what should I do?
A: If you have a tattoo that you are unsatisfied with and a cover-up isn’t an option, we can refer you to a reputable tattoo removal location.

Q: What type of aftercare do you recommend?
A: We recommend Recovery Derm Shield as aftercare. This is an adhesive bandage that stays on for multiple days and provides a maintenance-free solution to your typical aftercare routine. This method also ensures protection to your new tattoo. If you have sensitive skin or have reactions to adhesives, this may not be suitable for you. We provide verbal & written aftercare procedures with every client after they’ve been tattooed. For piercings, we recommend H2Ocean and have it available for purchase at the front. Please check out our Tattoo Aftercare and Piercing Aftercare Page for more information.

Q: How long do I have to wait to go to the gym?
A: You are free to go to the gym whenever it is comfortable. Keep in mind that it is a wound and coming in contact with public surfaces exposes you to infection so be sure to keep yourself safe. Saniderm is a great barrier for this reason. Do not cover it with any other barrier that is not breathable (plastic wrap, bandage, etc.) as this will trap heat and moisture, which is not good. Sweating is fine, just wash it well as soon as possible.

Q: Do you offer a referral program?
A: We do! If someone referred you to us, please let us know when checking in so we can properly thank them in the form of credits. Please let us know the person’s first and last name. Also, when you refer someone, be sure they drop your name when they come in! For every person you refer that receives a service, you will receive a $10 credit to your account. *These credits are non-transferable and cannot be used toward a deposit or a tip*

Q: Do you offer gift certificates?
A: We do offer gift cards that can be re-loaded. Gift cards have a 1-year expiration date from the date of purchase.

Q: What forms of payment do you accept?
A: We accept cash as well as credit. Our gift cards can also be swiped for payment. Unfortunately, we do not have the option to do tap-to-pay at this time.

Q: May I bring someone with me to my appointment?
A: You are welcome to bring a companion to your appointment with you, but please double check with your artist beforehand. Please be advised that anyone under the age of 14 is not allowed in any of the procedure areas.

Q: Can we put a tip on our card for our artist or piercer?
A: Unfortunately, we do not accept tips on card transactions. We do, however, accept cash as well as Venmo or CashApp.

Q: Where is the shop located?
A: We are located at 6422 E Black Horse Pike in Egg Harbor Township, NJ. Please check the map below for more info :)